Support email
Tell us what happened and, if you can, add a screenshot.
Support
Write to us
We are a small team, and we read every email.
Answers to common questions are in the help center: permissions, location, invitations, deleting an account.
Fastest — from the app
“Profile” → “Write to us”: your message goes with the details about your phone, so you don't have to look them up.
When we reply
We read every email. YouPoint Max owners get a reply within 24 hours, YouPoint Pro within 48 hours. On the free plan we can't promise a personal reply, but every message is taken into account in our updates.
Found a vulnerability?
Write to security@youpoint.app. We will reply and thank you.
Delete your account and data
In the app (“Profile” → “Account”) or on the website, without the app.
The service is provided by Dominus Group.