In the app
- Open “Profile”.
- In the “Account” section, tap “Delete account”.
- Check what will happen to your families and confirm.
On the website, without the app
- Open youpoint.app/delete-account.
- Sign in with the same account you use in the app (email and password).
- Tap “Delete account for good”.
Signed in with Google and have no password? Delete the account in the app, or email us at support@youpoint.app from that account's email address.
What happens to the family
- Before deleting, the app shows what will happen to each of your families.
- If you are the owner, another adult takes over the family.
- A family disappears only when nobody is left in it.
Who can delete an account on their own
- Adults and elderly people — on their own. The family gets a notification.
- Children and teens — only with permission from an adult in the family.
Someone on the phone is asking you to delete your account? Don't — that's what scammers do.
Before you delete
Want to keep a copy? “Profile” → “Download my data”.
After deletion, nobody in the family can see your account or data any more. Which records we still keep, and for how long, is explained in the Privacy policy.